The Emotion Sponge

Spongebob -animator Stephen Hillenburg for Nickelodeon

Even the nicest, kindest people can become unhinged, and this is to be expected with something as valuable both personally and financially as a home. Most clients do not do this size or level of transaction regularly. Yesterday again I was reminded how important it is that we be the calm force of reason in the storm, focused on diffusing and diluting flare-ups and offering tangible, practical solutions to the multiple, nuanced complications that arise.

While we have to absorb so many of the issues and calmly respond by offering intelligent, practical solutions and action-steps interspersed with some calm-inducing words of wisdom, authority, empathy and kindness, we need to be reminded that all that absorbing we do needs to be wrung out regularly...not unlike a sponge. Hence the silly image above.

Maison’s time-saving technology provides a business infrastructure to minimize stress and improve efficiency. It also allows us, as agents more time to deal with these emotional aspects ....and have the time to re-charge batteries that are often drained to zero! We love what we do and the amazing clients we have the privilege of doing it for. 32+ years of combined experience and still going strong…

March 2022 Newsletter